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Merchant of Record Implementation for a Global Beverage Company

Simplified eCommerce operations with one solution.

Gapp Group helped the client simplify the management of its growing online business with a Merchant of Record solution. By consolidating payments, tax management, compliance, and financial reporting into a single system, connecting multiple online sales channels, reducing manual work, and streamlining day-to-day operations, the business gained better visibility, more accurate reporting, and a scalable foundation that supports continued growth across existing and future online markets.

Industry

Industry

Global Beverage Company

Challenge

Operational Challenge

Managing multiple online stores and compliance

Systems Environment

Systems Environment

SAP ERP and multiple online storefronts

Solution

Solution Implemented

Merchant of Record for centralized operations

Challenges & Solutions

As the company added more online sales channels, daily operations became harder to manage. It needed one system to simplify payments, reporting, and tax management.

About Project Challenges

The company struggled to manage payments, reporting, and compliance across different online stores and business systems.

  • Sales data was spread across multiple platforms.
  • Tax management became more complex across regions.
  • Finance teams spent more time on manual reporting.
  • Business systems were not fully connected.
  • Payment information was difficult to track across stores.
  • Daily operations became harder as online sales increased.

Solution We Implement

We set up a Merchant of Record system to manage transactions, tax, and financial reporting from one place.

  • Centralized payments from every online store.
  • Automated tax calculation and compliance reporting.
  • Connected transaction data with SAP ERP.
  • Reduced manual work across business operations.
  • Combined reporting from all online sales channels.
  • Improved visibility across finance and business teams.

Key Outcomes of the Project

The new system made daily operations easier, improved financial reporting, reduced compliance workload, and provided the business with a strong foundation for future growth.

01

Managed payments and transactions from every online store through one central system, making daily operations easier and more organized.

02

Improved financial reporting by bringing together accurate sales and transaction data from all online stores into one place.

03

Reduced manual work for finance and compliance teams by automating routine tasks and simplifying reporting across business systems.

04

Built a flexible system that supports new online stores, business growth, and future expansion without adding operational complexity.

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