Gapp Group solved issue where smart parking technology provider wanted to make it easier for cities to deploy parking payment solutions without taking on merchant of record responsibilities. We delivered a fully managed, white-labeled merchant of record platform that handled payment processing, compliance, reporting, and settlements. The solution integrated with the client’s existing payment system while providing complete financial visibility through a branded portal.
Industry
Smart Parking & Municipal Technology
Operational Challenge
Municipal clients avoided merchant of record responsibilities
Systems Environment
Payment processor with municipal parking systems
Solution Implemented
White-labeled merchant of record platform
Challenges & Solutions
The client needed a secure payment solution that removed financial and compliance responsibilities from municipalities while fitting into their existing technology.
About Project Challenges
Municipal authorities wanted simple payment processing without having to manage financial, compliance, or operational responsibilities for parking transactions.
- Municipal customers preferred not to be the MoR.
- The existing platform could not support this requirement.
- Payment processing needs secure API integration.
- Financial reporting had to be clear and accurate.
- Compliance and chargebacks required ongoing management.
- Customers expected a branded user experience.
Solution We Implement
We delivered a fully managed merchant of record platform that handled payments, reporting, and compliance while integrating with existing systems.
- Managed merchant of record services for municipalities.
- Integrated with the existing payment processor using APIs.
- Built a fully branded customer portal.
- Added real-time dashboards and transaction reporting.
- Generated daily reports and monthly statements.
- Managed compliance, fraud protection, and chargebacks.
Key Outcomes of the Project
The new solution simplified municipal deployments, improved financial transparency, and helped the client offer a complete payment solution with less operational effort.
Local authorities could deploy smart parking solutions without taking on merchant of record responsibilities, helping projects move forward more quickly.
The provider expanded its services with a fully managed payment solution that reduced operational complexity while meeting customer requirements.
Real-time dashboards, transaction reports, and monthly statements improved financial visibility for both internal teams and municipal customers.
A scalable and compliant payment platform created a strong foundation for future growth while strengthening the client’s overall service offering.
Related Case Studies
The latest international marketing news, website translation tips and GappGroup updates
