The latest from our experts

Chargebacks are a growing challenge for online businesses. They don’t just mean lost revenue, they come with added fees, reputational risks, and sometimes even penalties from payment processors. Most chargebacks happen when a customer disputes a transaction, whether it’s due to fraud, dissatisfaction, or confusion. And if you don’t manage them well, they can quickly […]

Taxes are complicated enough. And when you throw in cross-border transactions, things get even trickier. If you’re dealing with income, investments, or business operations across countries, you know the issues of navigating different tax rules. The last thing you want is unexpected fines or double taxation. If you’ve ever tried fulfilling rewards or delivering products […]

Billing in the SaaS world isn’t what it used to be. It’s no longer just about sending invoices at the end of the month. With new pricing models, global customers, and complex tax rules, billing has become a big part of how SaaS companies grow. If you’re running or scaling a SaaS business in the […]

If you work with distributors, you already know one thing for sure: loyalty is everything. But keeping that loyalty strong in today’s market? That’s not so easy. These distributors have many options to choose from. If you don’t keep them engaged, someone else will. This is where having a loyalty program comes in handy. We’re […]

You’re hiring great people and building a solid team. You’re paying them well too. But the thing is, good salaries aren’t enough anymore. 70% of employees will leave your organization for better benefits. Today’s employees want benefits that fit real life. Not just big words on a careers page. Real support, real flexibility, and real […]

Incentive travel is changing, and so are the expectations surrounding it. Nowadays, teams are looking for more than just rewards; they want to feel a genuine connection to the values that matter to them, like sustainability. That’s why talented incentive travel planners are stepping up their game. They’re not just focusing on experiences anymore; they’re […]

Gift cards are very useful for both businesses and their customers. They increase sales, help with better cash flow, and make sure the customer comes back. But if you do not take care of the legal aspects, you will find yourself in legal pitfalls. Poor execution is going to give you lots of issues. If […]

Loyalty programs have come a long way, and the old way of doing things just isn’t enough anymore. Points and discounts alone don’t cut it—customers now expect personalized, easy experiences. That’s where AI steps in. Using AI, businesses can improve their loyalty programs from generic reward systems to smart, customer-centric experiences. They can offer recommendations, […]

Sales tax for SaaS companies isn’t just confusing; it’s a compliance minefield. One wrong move, and you could face audits, penalties, or unexpected bills. The worst part is that most states treat SaaS differently, and the rules keep changing. If you’re selling software as a service in the U.S., you need to know exactly where […]