Gapp Group helped the client to make the management easy for its growing online sales channels with a Merchant of Record solution. By consolidating transactions into a single system, managing tax requirements, integrating reporting with SAP ERP, and reducing manual work, the business gained better control over daily operations, improved reporting accuracy, and built a reliable system that supports future growth across multiple online stores.
Industry
Global Beverage Company
Operational Challenge
Managing multiple online stores efficiently
Systems Environment
SAP ERP and multiple online storefronts
Solution Implemented
Merchant of Record for multi-channel operations
Challenges & Solutions
As the company expanded into more online sales channels, daily operations became harder to manage. It needed one system to keep everything organized and connected.
About Project Challenges
The company found it difficult to manage sales, payments, and reporting across several online storefronts.
- Sales data were spread across different online stores.
- Tax rules varied across different countries and markets.
- Manual reporting took more time as sales increased.
- Teams lacked a clear view of business activity.
- Finance teams spent extra time matching sales records.
- Managing several online stores increased daily operational work.
Solution We Implement
We set up a Merchant of Record system to manage transactions across all online sales channels.
- Combined transactions from all online stores.
- Managed tax requirements across different regions.
- Connected transaction data with SAP ERP.
- Reduced manual work for finance and operations teams.
- Centralized reporting across all online sales channels.
- Improved visibility into sales and transaction data.
Key Outcomes of the Project
The new system made daily operations easier, improved reporting, reduced manual work, and helped the business manage more online sales channels with confidence.
Combined sales data from every online store into one system, making reporting easier and giving teams a complete view of business activity.
Improved reporting by bringing accurate sales and transaction data together from all online stores into one reliable reporting system.
Reduced manual work for finance and operations teams by automating routine tasks and simplifying reporting across different business systems.
Built a flexible system that supports business growth, additional online stores, and future expansion while keeping daily operations organized.
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